Privacy Policy
1. Purpose of this policy
This policy explains how Elite Pro Services handles personal information collected through the eliteproservices.ca website, especially when you use our forms.
It describes only practices that are actually implemented in the site and its configured delivery mechanisms. It is not a list of undeployed processing activities.
2. Information we collect
Depending on the form you use, we may collect the following categories:
- Contact: contact details and information related to your service request.
- Emergency: contact details, phone number, and details of the urgent request.
- EbCard (priority access list): first name, email address, and optional role.
- Careers: name, email, phone, position of interest, motivation text, and a PDF resume.
3. How we collect information
Information is collected when you voluntarily submit it through website forms.
Forms include an invisible anti-bot field (“honeypot”) intended to reduce automated submissions. Legitimate users should leave that field empty.
4. Purposes
We use submitted information to:
- respond to contact or emergency requests;
- manage EbCard priority-access signups;
- review job applications and resumes;
- communicate with you about your request.
6. Retention and security
Personal information is retained only for as long as necessary for the purposes for which it was collected and to meet applicable legal requirements. When it is no longer needed, it is destroyed or handled in accordance with applicable personal information protection requirements.
Reasonable security measures are used to protect transmitted information. No system is perfect; please avoid sending unnecessary personal details.
7. Rights and requests
Subject to applicable law, you may request access to or correction of your information, or ask questions about its handling.
Contact us at info@eliteproservices.ca or 514-726-3770.
8. Privacy officer
Person responsible for the protection of personal information
Email: info@eliteproservices.ca
10. Changes to this policy
We may update this policy to reflect real changes to the site or our practices. The effective date above will be updated accordingly.
11. Contact
For questions about this policy:
Elite Pro Services
1100 Boul Crémazie E, 8th Floor, H2P 2X2, Montreal
Phone: 514-726-3770
Email: info@eliteproservices.ca